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[ShopeePay] How do I view my ShopeePay transaction history?
Para sa Taglish version ng article, basahin dito.
You can check your ShopeePay transaction history for the last 12 months from the Last Transactions section on the ShopeePay wallet homepage.
Select ShopeePay wallet on the Shopee App homepage > Last Transactions.
To view and filter more transactions, you can scroll to the bottom of the page and select View More.
You can filter your transactions by:
• Incoming/outgoing funds (All types > Money In / Money Out)
- Incoming funds include cash-ins, money sent from contacts, refunds, and more.
- Outgoing funds include all online/offline payments, sending money to contacts, bank transfers, and more.
• Time period (All Date > select preferred time period)
• Transaction Status:
- Successful
- In Progress
- Failed
- Refunding
- Refunded
- Cancelled
Select an item to view transaction details such as Completed Time, payment status, and other relevant reference numbers.
If you have made a transaction with ShopeePay, but it needs to be reflected on the Transaction History page, contact ShopeePay Customer Service.
⚠️Note • You can COPY the Transaction ID as a point of reference for the ShopeePay Customer Service agent if you encounter problems with any ShopeePay transaction. • The Reference ID is only required if the agent asks for it. |
Learn about your ShopeePay Statement of Account and how you can download it.
